1/3 Maria Street
Laverton North Vic, 3026

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Privacy Policy

Vic car removals believe in highest standards of integrity when it comes to relation with our customers. We could reach any lengths for our customers for retaining the relation and dispute free relation. We want that the interaction of the customers and company should be polite and dispute free. The privacy policy carries and secures the important and useful information that is collected from the customers any time. Our policies ensure that the details of customers are in safe hands. The info collection refers collecting, using, maintaining, protecting, and disclosing the collected information. No fake information regarding our customers would be shown on the display of the company website.

User Protection Protocol

Vic car removals want to ensure safety of the customer data against theft, piracy, copywriting, loss and misuse, alteration, disclosure and destruction. Multiple software are used that ensures the safety of the personal information of user. Users are reminded monthly of changing their passwords and not to share the existing passwords with anybody. It is the strict policy that user should not share the passwords with the close friends even, so as to prevent the data leaking. Users are given passwords for logging in to our website and further using it for a good length of time. Users must change the passwords regularly to prevent the data theft from their account. It is recommended to change the passwords on monthly basis.

Personal and Non Personal Information collection

We also collect the basic details with respect to your visit on our site. When you visit any site and you disclose certain information about yourself. Collection of information like user activities on the internet, content of his interest and kind of surfing he does to get his vision interest. So, we may collect users’ personal information such as name, email address, phone number, vehicle registration number, photographs and contact details with respect to residential address.  Numerous methods are there through which the users’ information may allow us to provide better service, such as speaking with a representative on the telephone, filling the online form, participating in any online survey, setting any appointments with our customer care team and meeting them face to face for a deal, registering or purchasing a product or service.  

We may collect the non personal information about the users whenever they interact with us our talk to our team members. Non-personal information may include the browser name, the type of computer; technical information like how the user get connected to our site, such as the operating system and the Internet service providers utilized in the process of getting in touch with us.

Information access to Vic Car Wreckers

  • when you register, after you heard from friend or colleague just to know more about our website and services
  • registering to use our website or service while you create an account on our website for using our services
  • when you provide personal information to us through feedback, surveys, or other forms provided on our website
  • either through filling the forms on our website
  • interacting with our representatives through the Website
  • Through several websites where we can collect the information about you where you have shared your information with our competitors or acquaintances.
  • speaking with our representatives over the telephone
  1. When you speak with our customer service representative including when you provide personal information for verification purposes.
  2. Via IP address, web beacons, cache files and cookies while customers navigate on website.
  3. From third parties that often work for us for collecting your information and providing the detailed info to us for our future and further uses.

User’s privacy support

For ensuring the high security of the user’s data, we ask the legal persons to safeguard the information as per the privacy policy rules.  We encourage our users to learn about the privacy policies of our company so that you can rely on us for the future as your future lies in the safe hands. We consider users privacy should remain at the peak as we do not share or sell customers information with other competitors or acquaintances.  

Information collection through Cookies and Cache files

  • Tools like “web beacons” and “cookies” to recognize you as the interested customer in our services plus your access privileges on our website, as well as to trace website usage. They allow us to know about the number of page views and page clicks along with website traffic which includes new and previously visited customers to know more about their area of interest and content.

     

No information disclosed

Third parties keep a track of your surfing and customers’ page clicks, thus getting their information via many methods. We always chose that we would not disclose the customers’ information. We cannot disclose anyone’s information to the third party or any of our competitors. We do not allow the customer information to be leaked or misused.

Healthy strategic relationship

  • To ensure that our users’ information is secure we communicate our privacy policy directly and are strict in enforcing privacy safeguards within our company. Customer related data is provided to other companies by us so that they could do the statistical and analytical research and surveys. These organizations are under strict guidelines not to share the information with any other firm. However, no data transmission over the internet can be guaranteed to be totally 100% secure.  We try to build and maintain a good and healthy relation with our customers just to ensure that their data is in the safe hands.

Your acceptance of these terms

By using our website, you signify your acceptance of all the policies and terms. If any changes on the site arise or persists, then you must be deemed your acceptance of those changes. You have to agree for the services that we alter or change.

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Address

1/3 Maria Street Laverton North Vic 3026, Australia

Phone

0449 155 271

Email

info@viccarwreckers.com.au

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